Return & Refund Policy

Effective Date: March 10, 2026

At SamSorUniversity.com, we strive to provide high-quality online courses and digital e-books in Revit, Blender, AutoCAD, 3ds Max, Rhino, and SketchUp. Please read this policy carefully before making a purchase.

1. Digital Products

All our courses and e-books are digital products delivered online. Once you gain access to a course or download an e-book, it is considered used and therefore non-returnable.

2. Refund Eligibility

• Non-refundable: Purchases of online courses or e-books cannot be refunded once accessed or downloaded.
• Exceptional cases: Refunds may be considered only in rare cases of technical issues preventing access, provided you contact us within 7 days of purchase.

3. How to Request a Refund

If you encounter technical issues or cannot access a purchased course or e-book, please contact us at:
Email: info@SamSorUniversity.com
Provide your order details and a description of the issue. We will review your case and provide support.

4. Access Issues

If you lose access to a course due to login problems or platform errors, we will assist you in restoring access without issuing a refund.

5. Policy Updates

SamSorUniversity.com reserves the right to update this Return & Refund Policy at any time. Updated policies will be posted on this page with a new effective date.